Shipping policy

Shipping destinations and charges

We currently offer delivery to Australia and New Zealand where a shipping option is available at checkout. Standard shipping for general merchandise is A$9.95. Made-to-order clothing and hats use separate shipping rates, which can vary by product, quantity and destination.

Orders containing items from different suppliers may be sent in separate parcels. Applicable shipping charges may be combined. Your final shipping charge is shown at checkout before you pay; the currency displayed at checkout applies.

Processing and delivery

Delivery estimates vary by product, supplier and destination. Please check the product page and any delivery estimate shown at checkout. Made-to-order clothing and hats are printed or embroidered after purchase, so production time is additional to transit time. Estimates exclude weekends and public holidays and are not guaranteed. Contact us before ordering if you need an item by a particular date.

Order enquiries

If your order is delayed, lost or damaged, email sales@dirttodustadventureaccessories.com.au with your order number so we can investigate. This policy does not limit your rights under applicable consumer law.